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Frequently Asked Questions
At Verde Ranch Self-Storage, we understand that you may have questions about our services, facility, and storage process. To provide you with the information you need, we have compiled a list of frequently asked questions below. If you have any additional inquiries, feel free to contact us, and our friendly team will be happy to assist you.
Q: Where is Verde Ranch Self-Storage located?
A: Verde Ranch Self-Storage is located at 300 N Goswick Drive, Camp Verde, AZ. We are easily accessible from Camp Verde, Cottonwood, Prescott/Prescott Valley, Flagstaff, and surrounding neighborhoods.
Q: What are your office hours?
A: Our office hours are from Monday to Friday, 9 am to 5 pm, and on Saturdays from 9 am to 4 pm. We are closed on Sundays.
Q: What are the access hours to the storage units?
A: You can access your storage unit between 5 am and 10 pm daily. This provides you with convenient access to your belongings within a wide timeframe.
Q: What amenities do you offer?
A: We offer a variety of amenities to enhance your storage experience, including fenced and gated facility, drive-up access, garage style units with power, ground floor units, online bill pay, boxes and supplies, dollies/handcarts, and vehicle parking (indoor), secure units, security cameras and climate controlled units.
Q: How secure is the facility?
A: At Verde Ranch Self-Storage, we prioritize the security of your belongings. Our facility is equipped with security cameras and features a fenced and gated perimeter to ensure the safety and protection of your stored items. All tenants have individualized access to allow you to access your storage unit under your control.
Q: How do I make a reservation for a storage unit?
A: To make a reservation, you can contact us directly at (928) 792-4458 or visit our website and utilize our online reservation system. Our friendly staff will assist you in selecting the perfect storage unit size and completing the reservation process.
Q: Can I pay my storage bill online?
A: Yes, we offer the convenience of online bill payment. Navigate to the "Pay Online" section, and follow the instructions to make a secure payment using your preferred payment method.
Q: What happens if I need a different storage unit size?
A: If you find that your storage needs change and require a different unit size, our staff will be happy to assist you in transferring to a more suitable unit within our facility.
Q: Is there a minimum rental period?
A: We offer flexible rental terms to accommodate your needs. Whether you require short-term or long-term storage, we have options available to suit your specific requirements.
Q: What kind of lock do I need for my storage unit?
A: All tenants are required to use a facility-provided Chatueau Circle Lock. A one-time charge of $17.95 plus tax will be added to your first month's rent for the lock.